Frequently Asked Questions
Shipping & Delivery
- Free US Shipping: Available for orders over $50 (exclusions apply for select items like ponchos).
- International Orders: May incur customs fees based on destination country regulations. Customers are responsible for these charges.
Returns & Exchanges
- Policy: Unworn, unwashed items with tags attached can be returned within 30 days for a refund or 45 days for store credit. Final sale items (e.g., swimwear) are non-returnable.
- Process: Initiate returns via our Return Portal.
Sizing & Fit
- Guidance: Our suits run true to size but are designed for active wear. If between sizes or preferring a relaxed fit, we recommend sizing up—especially for high-waisted bottoms or rashguards1.
- Coverage Tips: For fuller chest coverage, explore styles with adjustable straps and supportive elastic bands.
Product Care
- Fabrics: Some materials are thicker for durability and may feel snug initially. Hand-washing in cold water preserves color and shape.
Orders & Payments
- Payment Methods: Secure checkout via credit card or PayPal.
- Order Modifications: Contact us immediately if changes are needed; post-payment adjustments may not be possible.
Gift Cards
- Digital Gift Cards: Delivered via email after purchase. Valid for US customers only.
Privacy & Data
- Data Use: We collect order and browsing data to improve services. Payment details are encrypted and processed securely through Shopify.
- Marketing: Opt-in required for emails or SMS updates. Consent can be withdrawn anytime.
For more details, visit our Help Center.